12.02.2020
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I have had the same problem with my upgrade and have rolled back to Windows 7 using a third party back up. This issue is marked as solved and yet the solution is to keep trying until it works! Hardly a solution!

Upgrading Win 7 to Win 10 with Omnipass installed is not an option. You could try uninstalling Omnipass prior to upgrading, I dont know how to do this from the Win 10 recovery screen I am not an IT expert. Safe mode can be be achieved by cycling the PC off and on 3 times using the power button the only option when you cannot logon. Good luck, I'm sticking with Win 7 for now. I also had the same screen problem after installing Win10 with Omnipass. Somehow, I don’t recall what exactly I did, but I interrupted the screen and got to the Win10: Settings Update & security Recovery Go back to Windows 7 and I was able to restore my previous Windows. Win10 provides for restoring the previous Windows for 30 days then it deletes the file (about 42GB on my PC).

Alternatively, if you had a system backup and system repair disk, you could boot to the repair disk from BIOS, and restore your previous operating system using your backup. After restoring my previous Windows version, I uninstalled Omnipass, then reinstalled Win10 which resolved the screen problem. Then, I tried using Windows Hello which is the built-in Win10 system support for biometric authentication – using my fingerprint to logon but Windows Hello did not show up under Settings Accounts Sign-in options. You need a PC on the list of PCs that support Windows Hello in Win10. I have a 2010 Fujitsu T730 laptop with Omnipass, however the T730 was not tested nor supported by Fujitsu for the Win10 upgrade due to lack of support of drivers/firmware by key component suppliers. After upgrading to Win10 for one day, everything seems working except the fingerprint reader so I manually enter my password at the logon screen. Even though my PC isn’t supported for the Win10 upgrade, by the manufacturer, Fujitsu, its working so far.

It took a while, but I was able to boot into safe mode pressing F5 and holding through the boot process. Windows does not like this and goes into frownie face mode stating that it needs to reboot.

Once it actually goes into reboot, press F5 to go into safe mode. Access the task manager or the startup section of the new windows area for trouble shooting, then disable omnipass. Restart the system into windows and this should fix the problem. If not, I had to go all the way to reset with this problem, but you have to disable Omni pass first!

Once disabled and reset, the system boots properly. Hope this helps. Hi, Thank you for posting your query in Microsoft Community. I can understand, how frustrating it can be, when things don’t work as expected. I'd be glad to help you.

Please try to follow these methods, mentioned below, to resolve the issue: Method 1: Uninstall and reinstall the fingerprint reader driver and check, if it works. Refer to the following steps to uninstall the fingerprint reader driver from the Device Manager. Click on Windows key + X and then, select Device Manager. Locate and expand “ Biometric Devices” in the Device Manager Window. Right-click on the “ Biometric Devices” and click on “ uninstall' to uninstall the fingerprint reader driver. Restart the computer and check, if it works. If the issue still persists, follow method 2.

Method 2: Install the latest fingerprint reader driver in Compatibility mode: I would suggest you to download the latest fingerprint reader driver from manufacture's website and install it in compatibility mode. Right click on the setup file of the driver and select Properties. Select Compatibility Tab.

Place a check mark next to Run this program in Compatibility Mode and select the operating system accordingly from the drop down list. Let the driver to install and then, check the functionality. Hope this information helps you. Kindly post back with the updated issue for further assistance. Hello Windows 10 successfully installed on my laptop, but forgot to turn off fingerprint with Omnipass.

Now Omnipass Screen and Windows Login change in milliseconds and a login is not possible. I can suppress the Omnipass Screen halfway with Esc, then when I type in the first sign to enter the PW, the change starts again.

Does anyone have any idea how to interrupt the change so that I can log in? Dominik I also had this problem after a Win-7 to Win-10 upgrade. My laptop is a Fujitsu S751 (i5 class) with Omnipass vs. 7.00.61 (x64) My workaround is a little different; I was initially able to get into Win10 after installation of the upgrade, but subsequent reboots and log-ons ran into the same rapid screen refresh issue described.

I had to force a hard power-down multiple times (and endured at least two disk integrity checks). However, I discovered that I had about 2-3 seconds when the log-on screen first appeared, before the rapid cycling began. After several unsuccessful attempts, I was able to type my password in fast enough to beat the refresh monster (hint: if you're upgrading, temporarily change your password to something real short and simple - I didn't). Once in (as Windows Admin), you can use Omnipass and the fingerprint reader within the user environment - the blinking/refresh issue went away.

Log-in to Omnipass as Administrator and disable automatic start-up and single sign-on (may not be exactly that, but I'm not going back in as Windows Admin to look right now). Now, on the next reboot, Omnipass will run, but won't attempt to interrogate the fingerprint reader - you'll see the little application window at top, but it won't try to present the fingerprint scanner. You can then log-on to Windows normally as Admin or a User. I think if you are already in the initial Win 10 user environment as Admin, you can probably also uncheck the 'Automatic' options for fingerprint reader and/or master password under the 'Select Authentication Device' options in the little application Window. However, I'm not sure. Also not sure if setting Omnipass to 'Manual' before upgrading to Win10 from Win7 will solve the problem, but it may be worth a try. Omnipass also continues to work as the BIOS authentication on my laptop, as long as I have the option to authenticate onward into Windows automatically disabled.

So, I can at least use that past of the biometric authentication for my laptop. That said, I don't know if it really helps anything to keep Omnipass installed. I decrypted my Omnipass protected files and folders before upgrade, and don't seem to have a way to use Omnipass to encrypt now (menu pick not available when one right-clicks).

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However, it might help for someone who still has Omnipass-encypted files/folders (not sure how, but hope springs eternal). Other than initial log-on, and a few files on this laptop, I wasn't a big Omnipass user, so I don't know if there's some feature I might still use that's available (i.e.

Website authentication?) It's a pity that there doesn't seem to be a patch available from Omnipass or Fujitsu for this, but I haven't found one. My guess is there won't be, at least not for the older versions.

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They've probably fixed it for the current Win10 laptops with fingerprint readers (I hope?) Finally, for those of you with SSDs and/or i7s, if the pre-upgrade option doesn't work, I'm not sure you'll ever get enough time to type in your password - there just may not be enough lag. I didn't upgrade my other laptop with SSD, and I probably won't. I like Win10 OK, but I Iike being able to use the full functionality of the fingerprint reader while I'm traveling more. Hello Windows 10 successfully installed on my laptop, but forgot to turn off fingerprint with Omnipass. Now Omnipass Screen and Windows Login change in milliseconds and a login is not possible. I can suppress the Omnipass Screen halfway with Esc, then when I type in the first sign to enter the PW, the change starts again. Does anyone have any idea how to interrupt the change so that I can log in?

Dominik I also had this problem after a Win-7 to Win-10 upgrade. My laptop is a Fujitsu S751 (i5 class) with Omnipass vs. 7.00.61 (x64) My workaround is a little different; I was initially able to get into Win10 after installation of the upgrade, but subsequent reboots and log-ons ran into the same rapid screen refresh issue described. I had to force a hard power-down multiple times (and endured at least two disk integrity checks). However, I discovered that I had about 2-3 seconds when the log-on screen first appeared, before the rapid cycling began.

After several unsuccessful attempts, I was able to type my password in fast enough to beat the refresh monster (hint: if you're upgrading, temporarily change your password to something real short and simple - I didn't). Once in (as Windows Admin), you can use Omnipass and the fingerprint reader within the user environment - the blinking/refresh issue went away.

Log-in to Omnipass as Administrator and disable automatic start-up and single sign-on (may not be exactly that, but I'm not going back in as Windows Admin to look right now). Now, on the next reboot, Omnipass will run, but won't attempt to interrogate the fingerprint reader - you'll see the little application window at top, but it won't try to present the fingerprint scanner. You can then log-on to Windows normally as Admin or a User.

I think if you are already in the initial Win 10 user environment as Admin, you can probably also uncheck the 'Automatic' options for fingerprint reader and/or master password under the 'Select Authentication Device' options in the little application Window. However, I'm not sure.

Also not sure if setting Omnipass to 'Manual' before upgrading to Win10 from Win7 will solve the problem, but it may be worth a try. Omnipass also continues to work as the BIOS authentication on my laptop, as long as I have the option to authenticate onward into Windows automatically disabled. So, I can at least use that past of the biometric authentication for my laptop. That said, I don't know if it really helps anything to keep Omnipass installed. I decrypted my Omnipass protected files and folders before upgrade, and don't seem to have a way to use Omnipass to encrypt now (menu pick not available when one right-clicks). However, it might help for someone who still has Omnipass-encypted files/folders (not sure how, but hope springs eternal). Other than initial log-on, and a few files on this laptop, I wasn't a big Omnipass user, so I don't know if there's some feature I might still use that's available (i.e.

Website authentication?) It's a pity that there doesn't seem to be a patch available from Omnipass or Fujitsu for this, but I haven't found one. My guess is there won't be, at least not for the older versions. They've probably fixed it for the current Win10 laptops with fingerprint readers (I hope?) Finally, for those of you with SSDs and/or i7s, if the pre-upgrade option doesn't work, I'm not sure you'll ever get enough time to type in your password - there just may not be enough lag. I didn't upgrade my other laptop with SSD, and I probably won't.

I like Win10 OK, but I Iike being able to use the full functionality of the fingerprint reader while I'm traveling more. Hello Windows 10 successfully installed on my laptop, but forgot to turn off fingerprint with Omnipass.

Now Omnipass Screen and Windows Login change in milliseconds and a login is not possible. I can suppress the Omnipass Screen halfway with Esc, then when I type in the first sign to enter the PW, the change starts again. Does anyone have any idea how to interrupt the change so that I can log in? Dominik I also had this problem after a Win-7 to Win-10 upgrade. My laptop is a Fujitsu S751 (i5 class) with Omnipass vs. 7.00.61 (x64) My workaround is a little different; I was initially able to get into Win10 after installation of the upgrade, but subsequent reboots and log-ons ran into the same rapid screen refresh issue described. I had to force a hard power-down multiple times (and endured at least two disk integrity checks).

However, I discovered that I had about 2-3 seconds when the log-on screen first appeared, before the rapid cycling began. After several unsuccessful attempts, I was able to type my password in fast enough to beat the refresh monster (hint: if you're upgrading, temporarily change your password to something real short and simple - I didn't). Once in (as Windows Admin), you can use Omnipass and the fingerprint reader within the user environment - the blinking/refresh issue went away.

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Log-in to Omnipass as Administrator and disable automatic start-up and single sign-on (may not be exactly that, but I'm not going back in as Windows Admin to look right now). Now, on the next reboot, Omnipass will run, but won't attempt to interrogate the fingerprint reader - you'll see the little application window at top, but it won't try to present the fingerprint scanner.

You can then log-on to Windows normally as Admin or a User. I think if you are already in the initial Win 10 user environment as Admin, you can probably also uncheck the 'Automatic' options for fingerprint reader and/or master password under the 'Select Authentication Device' options in the little application Window. However, I'm not sure. Also not sure if setting Omnipass to 'Manual' before upgrading to Win10 from Win7 will solve the problem, but it may be worth a try. Omnipass also continues to work as the BIOS authentication on my laptop, as long as I have the option to authenticate onward into Windows automatically disabled.

So, I can at least use that past of the biometric authentication for my laptop. That said, I don't know if it really helps anything to keep Omnipass installed. I decrypted my Omnipass protected files and folders before upgrade, and don't seem to have a way to use Omnipass to encrypt now (menu pick not available when one right-clicks).

However, it might help for someone who still has Omnipass-encypted files/folders (not sure how, but hope springs eternal). Other than initial log-on, and a few files on this laptop, I wasn't a big Omnipass user, so I don't know if there's some feature I might still use that's available (i.e.

Website authentication?) It's a pity that there doesn't seem to be a patch available from Omnipass or Fujitsu for this, but I haven't found one. My guess is there won't be, at least not for the older versions.

They've probably fixed it for the current Win10 laptops with fingerprint readers (I hope?) Finally, for those of you with SSDs and/or i7s, if the pre-upgrade option doesn't work, I'm not sure you'll ever get enough time to type in your password - there just may not be enough lag. I didn't upgrade my other laptop with SSD, and I probably won't. I like Win10 OK, but I Iike being able to use the full functionality of the fingerprint reader while I'm traveling more. My experience was similar to COGringo's: Fujitsu notebook/tablet T4310. I had not tried the fingerprint reader until 2+ months after upgrade from W7 to W10 (which went too smoothly & so I was suspicious.).

Was also planning to replace HDD w/ SSD & glad I ran into this before that process. No encrypted files or BIOS protection involved. Was able to enter admin PW somehow despite quick refreshes of Omnipass. Uninstalled biometric device in Dev Mgr, uninstalled Softex & Authentec pgms using Revo Uninstaller to be sure I killed all traces. Will post any new results after reboot if necessary - gotta watch some football now.

Does anyone know if the final release of Windows 7 will support the Authentec AES3500/4000 series fingerprint reader? This sensor uses the touch driver (ATTchDrv.sys) rather than the slide driver (ATSwpDrv.sys) used by the AES1600/25xx devices. Authentec seems to have provided a WBDI compliant driver for the slide Sensors (ATSwpWDF.sys) but I can't locate an equivalent driver for the touch sensors. The Authentec download only supports the swipe drivers as for as I can establish. The existing touch driver does load, and is recognised in device manager, but apparently doesn't support the Windows 7 biometrics protocols.

I have a Tatung Tablet PC ( aka Electrovyaa 3000) from 2005 and everything else works great. The new Tip is fantastic. Any ideas, hints or pointers? Anyone successfully using an AES3500/4000 sensor under Windows 7? Does anyone know if the final release of Windows 7 will support the Authentec AES3500/4000 series fingerprint reader?

This sensor uses the touch driver (ATTchDrv.sys) rather than the slide driver (ATSwpDrv.sys) used by the AES1600/25xx devices. Authentec seems to have provided a WBDI compliant driver for the slide Sensors (ATSwpWDF.sys) but I can't locate an equivalent driver for the touch sensors. The Authentec download only supports the swipe drivers as for as I can establish.

The existing touch driver does load, and is recognised in device manager, but apparently doesn't support the Windows 7 biometrics protocols. I have a Tatung Tablet PC ( aka Electrovyaa 3000) from 2005 and everything else works great.

The new Tip is fantastic. Any ideas, hints or pointers? Anyone successfully using an AES3500/4000 sensor under Windows 7? Hi Wisty Support for specific third party hardware devices is completely up to the manufacturer of that device. Windows 7 has the extensibility built-in to support these devices, however the drivers for those devices must be developed and released by the manufacturer of those devices. Hope this helps.

Thank You for testing Windows 7 Ronnie Vernon MVP. Does anyone know if the final release of Windows 7 will support the Authentec AES3500/4000 series fingerprint reader?

This sensor uses the touch driver (ATTchDrv.sys) rather than the slide driver (ATSwpDrv.sys) used by the AES1600/25xx devices. Authentec seems to have provided a WBDI compliant driver for the slide Sensors (ATSwpWDF.sys) but I can't locate an equivalent driver for the touch sensors. The Authentec download only supports the swipe drivers as for as I can establish. The existing touch driver does load, and is recognised in device manager, but apparently doesn't support the Windows 7 biometrics protocols. I have a Tatung Tablet PC ( aka Electrovyaa 3000) from 2005 and everything else works great. The new Tip is fantastic.

Any ideas, hints or pointers? Anyone successfully using an AES3500/4000 sensor under Windows 7? Hi Wisty Support for specific third party hardware devices is completely up to the manufacturer of that device.

Windows 7 has the extensibility built-in to support these devices, however the drivers for those devices must be developed and released by the manufacturer of those devices. Hope this helps. Thank You for testing Windows 7 Ronnie Vernon MVP. For the record - The response I got from Authentec (at least I did get a response). 'Unfortunately, at this time there are no plans to offer Win7 support for legacy parts such as the 3500 & 4000 series sensors.

The reason for this is that no computer manufacturers have designed a touch sensor into one of their PCs in many years. Apologies for any inconvenience.' It is disappointing, I guess its XP with fingerprints or W7 without. Hi Wisty That sure sounds strange, considering what is posted on this page of the Authentec website??? Quoting: Fingerprint biometrics is a dynamic technology that is being adopted into new markets and applications at a rapidly increasing pace. There are many millions of biometric laptop computers and peripherals on the market today.

Fingerprint biometrics has emerged as the most popular biometric technology to protect critical computer information as they enable convenient security for desktop and Internet applications. With more than nine million sensors in use worldwide, AuthenTec is the world leader in fingerprint sensor security, innovation and sales to the PC, wireless, and access control markets.

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This is even stranger when you consider the expanded support for the latest Biometric Technology that is included in Windows 7??? Hope this helps.

Thank You for testing Windows 7. Ronnie, Authentec are distinguishing between their early TOUCH sensors which were square and onto which you placed a finger, and the more recent SWIPE sensors which you wipe the finger across. They have released Windows 7 support for the swipe devices 1600/25xx series, its the older ( and presumably more power hungry and less robust) touch devices (3400/3500/4000) that are apparently being abandoned.

Seems a shame - but I guess that's what you get when the market makes decisions. If no-one is buying the devices from Authentec any more I guess they don't feel any loyalty to the millions(?) of end users who already own their hardware - and presumably Microsoft don't care if we decide not to upgrade because some devices won't work. Any computing device more than 2 years old is presumed obsolete by the marketplace!!!! Open source does have something going for it.